Our Privacy Statement
At Stanley Hotels, we are committed to safeguarding the privacy of all our guests, partners, and visitors. This Privacy Statement outlines how we collect, store, use, share, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) of the European Union (EU). We also detail the various rights you have regarding your data.
2. Categories of Data We Collect
We collect and process personal data that are necessary for the performance of our services. This may include, but is not limited to:
- Identity Data: Names, titles, gender, and date of birth.
- Contact Data: Addresses, email addresses, and phone numbers.
- Transaction Data: Payment and reservation details, including credit card information.
- Technical Data: IP addresses, browser type and version, time zone setting, and location.
- Usage Data: Information about how you use our website, products, and services.
- Special Category Data: Dietary preferences, allergies, and health conditions for the purposes of enhancing your stay and ensuring your well-being.
3. Collecting and Storing Data
We collect data from you when you make a reservation, communicate with us, visit our website, use our services, or enter into a contract with us. The data is stored in secure databases, with access limited to authorised personnel only. We only retain your personal data for as long as is necessary for the purposes we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
4. Sharing Data
We may share your personal data with third parties when necessary for the execution of the contract we have with you, when we have your explicit consent, or when it is required by law. Such third parties may include service providers, payment processors, IT support, or legal authorities.
We will ensure all third parties respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. Protecting Data
We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure your personal data. These measures are designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
6. Your Rights Regarding Your Data
Under the GDPR, you have the right to:
- Restrict processing
- Data portability
- Withdraw consent
If you wish to exercise any of the rights set out above, please contact us at email@example.com.
7. Data Processing on Social Media Platforms
Stanley Hotels maintains a presence on social media platforms, specifically Instagram and Facebook, to communicate with you and provide information about our services. When you interact with us on these platforms, we may process your personal data.
Please note that your data may also be processed by Instagram and Facebook when you use these platforms. These social media platforms are controlled by third-party providers, and your interactions with these platforms are subject to the privacy policies of the respective providers:
- Facebook: https://www.facebook.com/about/privacy
- Instagram: https://help.instagram.com/519522125107875
We reserve the right to update this privacy statement at any time.